Deleting your Bibs account
You can delete your Bibs account, and the data that goes with it, whenever you like. There are three ways to do it.
In the app
- Open Bibs on your phone and sign in.
- Tap Settings, then scroll to the bottom.
- Tap Delete my account and confirm.
In your browser
No phone to hand, or the app is gone? Sign in at bibs.football/app with the same email and password, open Settings and tap Delete my account.
By email
Email support@bibs.football from the address on your account and ask us to delete it. We'll confirm when it's done, within 30 days.
What we delete
- Your profile: name, email address, phone number, picture, position and rating.
- Your messages, photos, videos and voice notes in game chats and private conversations.
- Your place in every game and group, your friends list and your push notification addresses.
- Any game you run on your own. A game you run with other players passes to one of them, so the rest of the squad keeps playing.
All of this goes straight away and is gone from our backups within 30 days.
What we keep
- Anonymous statistics that no longer identify you, such as a past match's score.
- Records of Captain plan payments, for as long as the law requires.
Deleting your account doesn't cancel a Captain plan. Cancel it first in your Apple ID settings on an iPhone, or in the Subscriptions section of Google Play on Android, so it doesn't renew.
More detail is in our privacy policy.